At Own Design, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
When you place an order or contact us, we may collect:
- Your name, email address, phone number, and shipping address
- Customization details for your order (e.g., names, dates)
- Payment information (processed securely via third-party gateways)
- Your browsing activity on our website (via cookies)
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order or inquiries
- Improve our website and customer experience
- Send updates, promotions, or new product info (only if you opt in)
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- With trusted payment processors and courier services to fulfill your order
- If required by law or to protect our legal rights
4. Security
We take appropriate measures to protect your personal information. Your data is stored securely and accessed only when necessary for business operations.
5. Cookies
Our website uses cookies to improve your browsing experience and track website performance. You can disable cookies in your browser settings if preferred.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@owndesign.co.za
7. Policy Updates
We may update this policy occasionally. Changes will be posted on this page, and your continued use of our site implies acceptance of any updates.