Our Story

At Own Design, our journey began with a simple passion creating beautiful, handmade items that bring joy, warmth, and personality into everyday life. What started as a small creative venture has grown into a proudly local brand known for quality craftsmanship and thoughtful design.

Every product we make is carefully crafted with attention to detail and love, whether it’s a personalised gift, home decor piece, or custom party item. We believe in the beauty of uniqueness that no two items should be exactly the same and that’s what makes handmade special.

Thank you for supporting handmade. Thank you for supporting us.

FAQ

We’re open Monday to Friday from 09AM to 3PM. We are closed on Saturday and Sundays.

Yes, we do! Please email us at info@owndesign.co.za with your request, and we’ll get back to you with more details.

Shipping typically takes 3–5 working days after production. However, the total delivery time may vary depending on the complexity of the item being ordered.

If your order hasn’t been processed yet, we can assist with changes or cancellations. Contact us as soon as possible.

All our products are handmade and may have slight variations. However, if there is an issue with your order, please refer to our Refund and Returns Policy or contact us directly.

You can email us anytime at info@owndesign.co.za — we’ll respond as soon as we’re back during operating hours.

Hour Of Operation
Monday: 09-3PM
Tuesday: 09-3PM
Wednesday: 09-3PM
Thursday: 09-3PM
Friday: 09-3PM
Saturday: Closed
Sunday: Closed
After Hours Support

If you have a query outside of our business hours, feel free to email us  we’ll get back to you as soon as possible.

info@owndesign.co.za

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